PAYMENT METHODS

Choose the most convenient method for you. Secure and protected payments.

100% SECURE PAYMENTS

All payments are protected with SSL encryption and advanced security technologies. Your data is safe.

AVAILABLE METHODS

CREDIT AND DEBIT CARDS

We accept all major credit and debit cards

  • ✅ Immediate payment
  • ✅ Maximum security with 3D Secure
  • ✅ No additional fees

PAYPAL

Pay quickly and securely with your PayPal account

  • ✅ No need to enter card details
  • ✅ PayPal purchase protection
  • ✅ Immediate payment

SHOP PAY

Fast and secure checkout with Shop Pay

  • ✅ Save your details for future purchases
  • ✅ One-click checkout
  • ✅ Integrated order tracking

KLARNA - PAY IN 3 INSTALLMENTS

Split your payment into 3 interest-free installments

  • ✅ No interest or additional cost
  • ✅ First installment at the time of order
  • ✅ Subsequent installments every 30 days
  • ✅ Available for orders from €35 to €1,000

Example: €150 order = 3 installments of €50

SCALAPAY - PAY IN 3 INSTALLMENTS

Buy now and pay in 3 easy interest-free installments

  • ✅ Zero interest, zero fees
  • ✅ Immediate approval
  • ✅ First installment at the time of purchase
  • ✅ Available for orders up to €1,500

Example: €300 order = 3 installments of €100

CASH ON DELIVERY

Pay cash on delivery

  • 💶 Additional cost: €5.00
  • ✅ Available only in Italy
  • ✅ Payment to the courier
  • ⚠️ Refunds only via exchange or gift card

Note: for cash on delivery orders, cash refunds are not possible, only exchanges or store credit.

SECURITY AND PROTECTION

SSL Encryption

All data is protected with 256-bit SSL certificate

3D Secure

Two-factor authentication for credit cards

PCI Compliant

Compliant with PCI DSS security standards


Protected Data

We do not store card data on our servers

FREQUENTLY ASKED QUESTIONS

Is it safe to pay by credit card?

Absolutely yes. We use certified payment gateways with SSL encryption and 3D Secure. We do not store card data on our servers.

When is the payment charged?

For credit cards, PayPal, and Shop Pay: immediately. For bank transfer: after payment confirmation. For Klarna/Scalapay: first installment at order, subsequent installments every 30 days.

Can I change the payment method after ordering?

No, you cannot change the payment method after completing the order. You can cancel the order (within 1 hour) and place it again with a different method.

What happens if the payment is declined?

Check the entered details, available balance, and card limits. If the problem persists, contact your bank or try another payment method.

Can I pay with multiple different methods?

No, only one payment method can be used per order. However, you can use gift cards or discount codes combined with any method.

Do you accept gift vouchers or gift cards?

Yes, you can use Vittorio Citro gift cards combined with any payment method. Enter the code at checkout.

NEED HELP WITH PAYMENT?

Our team is available for any questions

📞 +39 081 1894 4760

📧 info@vittoriocitro.it

🕒 Mon-Sat 10:00-13:30 | 16:30-20:30